Privacy Policy

1. Data Controller

The data controller is the GEXCORE platform (hereinafter referred to as the 'Platform', 'Controller'). For all data processing inquiries, contact: privacy@gexcore.io.

2. Data We Process

The Platform processes the following categories of personal data:

• Identification data: name, email address
• Technical data: IP address, device identifier, browser User-Agent
• Activity data: login history, system actions, timestamps
• Verification data (for KYC): full name, date of birth, identity documents
• Financial data: blockchain wallet addresses, transaction history
• Support communications: correspondence, ticket content

3. Purposes and Legal Basis

4. Retention Periods

Account data is stored for 5 years from the last activity or until consent is withdrawn. KYC verification data is retained for at least 7 years in accordance with anti-money laundering regulations. Support request data is retained for 3 years.

5. Data Sharing

Personal data is not shared with third parties except: (a) KYC providers during verification — only with your explicit consent; (b) government authorities — only upon lawful request; (c) cloud infrastructure providers ensuring platform operation — under data processing agreements.

6. Your Rights

As a data subject, you have the following rights:

7. Cookies and Tracking

The Platform uses only functional cookies required to maintain the user session. Marketing and analytics cookies are not used without explicit consent.

8. Data Security

Personal data is protected using encryption in transit (TLS 1.3) and at rest. Data access is strictly role-based. The Platform applies security measures in accordance with ISO 27001 requirements.

9. Policy Changes

The Controller may update this Policy. Users will be notified by email at least 10 days before changes take effect.

10. Contact Information

For questions about personal data processing and exercising data subject rights, contact: